Your Order

 Where the fish is my order?

 We know, we know, you can’t wait to get your hands on your fresh new pair of Coddies 🐟. Here’s what you need to do: Go check your email inbox (we’ll wait). Do you have your shipping confirmation email? If yes, your order will be there between 2-7 working days. If not, hold your horses 🤠 and we’ll let you know as soon as your order has been shipped.

We entrust our beloved Coddies to the extremely reliable USPS & FEDEX smartpost but, like in life, things can go wrong and in the unlikely event of a delay, it’s going to be a great lesson in patience for you, young Codderino. 🧘‍♀️🙏 Also make sure to check your local parcel depots, it might be there if you missed delivery! 📦

Why doesn’t my order tracking number work?

Woah, slow down there, tiger 🐅. If your tracking number isn’t working, it’s most likely because it’s not as fast as you are and takes a few days to update ⏰

All our USA orders are sent out either via USPS or FedEx tracked mail. We will send the tracking number with your shipping confirmation. 🎁

Something from my order is missing, what do I do?

First of all, don’t panic. There are lots of possible scenarios for missing items 🤔. Maybe it was on pre-order or it’s briefly out of stock. Maybe it had to be sent separately because it’s a different size. Or maybe we just forgot to put it in (our bad) 🙄. Either way, you can contact us and we will sniff it out like a hungry Labrador.

How can I order?

Hey there, friend. Looking to order some brand new Coddies? Well, you’re in for one fun ride 🤠.

Start off by having a good look at all the fintastic footwear in our shop. Anything that catches your eye, click that cute little 'Add to cart' button and it’ll get whizzed off into your virtual shopping cart 🛒. Once you’ve shopped until your heart’s content, click the weeny cart icon at the top right of your screen. There you can see all your goodies and all that's left is to click 'Checkout'. Well, that’s not ALL that’s left but once you’ve added your address and paid, then you’re done. We promise. 🙏

We accept most forms of payment including credit/debit card, PayPal and Google pay. 

Can I return my order?

Although it breaks our little hearts that you may not be 100% totally head-over-heels with your Coddies, you may return most new, unopened items within 30 days of delivery for a full refund. 💪

We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We want you to order with confidence so don’t be shy. If you need to return an item, we’re here to help and we’ll hold your hand every step of the way, sending you an email once your refund is processed and keeping you up to date on the process.

We love chatting with you. Contact info@coddies.com for any questions or just to say hello 🙃

Can I exchange my order?

You sure can. Follow the same procedure as above for returns but be sure to let us know what you would like to exchange them for 


Do you ship to my country?

At Coddies we ship to every country in the world. We have the best shipping. It’s tremendous. 😎 If you’re not in North America, you’ll want to visit our European site for the best international rates 🌍

How long will it take to reach me?

When, oh when, will my Coddies come🥺? We hear ya, Codderino. You’re going to like this: We can ship to virtually any address in the world within 7 working days, product and destination restrictions notwithstanding.

We deliver all orders within the US via USPS and FEDEX. All orders are dispatched from our warehouse in the US. Orders are processed within 2 working days. All orders are processed Monday through Friday. Orders placed on a Saturday or Sunday are processed on a Monday. Delivery usually takes 2-7 working days in the US depending upon the delivery service following the shipping confirmation email we will send 🇺🇸

That’s great, but how much will shipping cost me?

Yes Codderino! Straight to the dollar, we like your style 🤑.

Here’s the 411: all of our shipping rates are subsidised to give you the best world-wide shipping price. To find out the shipping cost of your order, add everything you like to the basket and click forward to the checkout to review shipping charges. Oh and did we mention shipping is free of charge for orders over $50 in the US. 

Shipping options vary upon order size and location and are listed below:

  • USPS First Class - USPS 1-4 working days delivery ($5.99, FREE for orders over $50)
  • FEDEX Ground - FedEx 2-7 working day delivery. ($5.99, FREE for orders over $50)
  • FEDEX 3 Day – FEDEX 3 working days delivery ($8.99)

What are your international shipping options?

Alright Mr. Worldwide, Mr. Todo el Mundo. We can ship all around the globe so no worries there. 🗺

All international orders are sent via APC and prices start from $8.99, varying according to size, weight and value. A rough delivery timescale is as follows:

  • Canada: 7-14 working days
  • UK: 7-14 working days
  • Europe: 5 – 12 working days
  • Rest of world: 5 – 15 working days


What payment methods do you accept?

You can use any of the cards listed below to pay for your order:

MasterCard, Visa, American Express, Shop Pay, Google pay and PayPal.

What currencies can I use?

We take payments in the following currencies depending on your shipping destination:




Please note: some banks may charge you an International Transaction Fee.

I’ve got a Coddies voucher, where can I enter this?

When you’re ready to checkout, just enter your code at the basket page.

Is duty and tax added to the order?

Sales tax is added to orders from particular states. Coddies is not responsible for any duty or VAT applied to international orders.


What size am I? Do you have US sizing?

Whether you’re a petite princess 👸 or large and in charge, we’ve got a size for you. Every product listed includes a sizing conversion chart, you can check it out here - https://www.coddies.com/pages/coddies-sizing-chart

You don’t have my size! 😒

First of all, we hope you’ll forgive us. 🙏 This could be because of two reasons: because your size is out of stock or because we don’t stock this size. Either way, you can get in touch for any additional sizes or adjustments and we will do our best to help you out.

Is your sizing male or female?

Both, all Coddies sizing is unisex 👫

Can I buy from you wholesale?

Here at Coddies, we sell for big fish and small fish 🐟. If you want to sell products for wholesale retail, get in touch and let us know what you’re looking for ✅

Can I be a promoter for your brand?

Can we get a ‘HELL YEAH’. 🙌 We are always looking to bring on passionate supporters of the brand. Our ambassador programme is a great way to start, check it out here and let us know what you think ❤️🐟

I'm a journalist / blogger, who can I contact for further info?

Journalists and bloggers, we want you! 📣 Help us spread the good word of Coddies. Let’s get started: contact us at info@coddies.com and we’ll see how we can help.